Customers

Setting the table
for great meals

We’re serving customers by connecting them to new flavors, highlighting local restaurants in their communities, and delivering the single-most important thing none of us can get enough of: time.

65%

Two out of every three DoorDash customers tried a restaurant that they wouldn’t have otherwise tried because it was listed on DoorDash

78%

78% of customers agree that DoorDash helps them be more productive, including more time for family, school, work and caring for children

Improving access to food

For customers with mobility issues, or those who are medically vulnerable to COVID-19, DoorDash provides an essential service.

17%

of DoorDash customers say they experience some form of mobility issue

86%

of DoorDash customers said DoorDash has helped them access food during the shutdown

68%

of DoorDash customers said that they wouldn’t have felt safe ordering from restaurants during the shutdown without DoorDash

National Campaigns

#OpenForDelivery

A national television ad and social media campaign, launched within weeks of the first dining room closures

#WithoutRestaurants

Launched in summer 2020, featured Hollywood actors and their connections to the restaurant industry.

RESTAURANTS Act

Advocacy, done in partnership with the Independent Restaurant Coalition (IRC), including a national ad campaign and lobbying Congress to pass a much-needed relief bill for local restaurants.

37% increase in messages to Congress from IRC supporters on saverestaurants.com within the first four days of launch

100K DoorDash customers and 6K restaurants sent letters to Congress through DoorDash’s advocacy site

Keeping Main
Street strong

Local restaurants are more than just businesses; they’re places where culture and community are built. 88% of DoorDash customers said they believe DoorDash has helped restaurants in their community during the shutdown.

Share your favorite DoorDash meal memories with us and follow @DoorDash to hear from restaurants, Dashers, and eaters like you.