Restaurants
Helping local restaurants stay open
Running a restaurant has never been easy; nowadays, it’s harder than ever for many of the restaurants in our communities. That’s why we’re doing our part to help them keep their kitchens busy.
Expanding an industry
Restaurants report that DoorDash and other app-based platforms have helped them expand their customer reach and grow their business.
73%
A large majority of restaurants believes that third-party delivery is good for the restaurant industry
75%
3 out of 4 restaurants agree that DoorDash has allowed them to reach new customers
69%
More than 2 out of 3 restaurants say they have acquired new dine-in customers through DoorDash
Supporting our partners
Our COVID relief initiatives have aided tens of thousands of local, independent restaurants – and we’re ready to help them stay up and running.
120M
Since March 2020, DoorDash relief programs saved restaurants more than $120M
8
The odds of staying in business are 8x better for restaurants on DoorDash compared to all U.S. restaurants
65%
Nearly ⅔ of restaurants say they were able to increase their profits during COVID-19 because of DoorDash
New challenges. New solutions.
The COVID-19 shutdown created an economic crisis for restaurants and restaurants in a matter of weeks. As restaurants and eateries began to shutter, we immediately launched a series of marketing and relief programs to help restaurants keep their doors open, including reducing commission fees by 50% for local restaurants during April and May 2020.
MainStreet Strong
Helping restaurants reimagine and grow their businesses, including commission-free partnership options for eligible local restaurants, for a limited time.
Storefront builds an online ordering system for any restaurant. $0 fees for partners with five or fewer locations through the end of 2020.
Weblinks direct customers to DoorDash directly from a restaurant’s website. $0 commission fees for partners with five or fewer locations through the end of 2020.
Highlighting Local Restaurants
Featured marketing programs like "Local Restaurant Saturdays" and "Local Favorites" in the app spotlight independently-owned restaurants.
Local restaurant promotions generated 1 million incremental deliveries from the start of COVID-19 shutdowns through the end of May 2020.
Learn MorePPP Loan Access
We partnered with BlueVine to provide restaurants with an accessible path to applying for a PPP loan. Over 100 DoorDash restaurant partners received PPP loans totaling nearly $6 million.
Learn MoreDelivering change
in the restaurant industry
Immigrants, refugees and people of color often face obstacles when it comes to owning and maintaining their own restaurants. The biggest hurdles often involve financing and resources.
Kitchens Without Borders
We support immigrant- and refugee-owned businesses by raising awareness of their critical role in local communities.
Learn More
Black-Owned Businesses
We consider our commitment to supporting Black communities an ongoing effort that demands action through our product, our voice, and our resources.
Learn MoreCurrently, restaurants who identify as Black-owned or immigrant-owned on DoorDash have access to 0% interest loans through our partnership with Kiva.
Restaurant Resources
We’re providing merchants best practices for operating a business through trying times, including the pandemic.
We’re sharing advice on industry operations, collected from a diverse group of restaurateurs.
We’ve compiled resources that will drive sales volume, help protect customers and staff, and give restaurants the tools they need to operate this winter.
Restaurant Stories
Restaurants and eateries were hit hard during the pandemic. We aided tens of thousands of local, independent restaurants, so they could keep cooking.
DoorDash took the initiative to help us. They helped us with fees and expanded our radius.
DoorDash has been one of the reasons why we’re still able to be in business right now.
DoorDash did promotions without a fee; generated more customers for us. It used to be 25%, now we’re doing 50% of our regular business on DoorDash.
[DoorDash was] the first company to figure out a way to help restaurants.